Client & Success Stories
See Why our Customers are Likely
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- One-Stop Solution
- Customer Service
When you go to the weekly finance performance, it gives me the breakdown of my targets for the revenue. At any given time I can just click on it and say, ‘Okay, here's my target. Where am I at? Where do I need to improve?’ And it's so quick because it’s all right there at my fingertips. I don’t have to run a report. It’s automatically there when I put in a rate con for a load.
We have a better understanding of what’s happening in our business. It’s nice to see the expected revenue, the loaded miles logged, the empty miles logged, and identify how you can improve the business. Axele gives you the time and ability to think ahead.
The Axele heads-up dashboard is like a daily temperature check of how we're doing. 'Hey, we're at 75% of revenue goal for the week. How are we going to get to 100%?
Axele took all the responsibilities I had and cut them by more than half. Everything I need is there to make sure everything's getting done.
Axele saves me a lot of time doing administrative work. More of a time savings using Axele, there is less stress because there is one portal. I'm saving a couple hours a day just staying within Axele.
Before, I probably spent around 15 minutes per load just to submit to the factoring company and to the client. Now I spend roughly 30 seconds. I’ve literally timed it; it was 32 seconds for submissions. And that’s only because I edit the message that pops up. That’s an improvement of 3,000%!
In terms of time, we were on the verge of hiring someone else, if not more than one person. Now, we’re at a point where we don’t need to do that, because we are so much quicker with our work because of Axele.
My drivers are realizing greater on-time performance.
Not only can I take on more loads, I can manage the business better. It takes the pressure off me, and now I can wear fewer hats than before.
With Axele, the second you dispatch, or put a call on a driver’s screen, you already have your driver settlements, invoice numbers, and documents organized. You don’t have to be searching around anywhere. It really streamlines the process.
Before Axele, drivers would bring their trip packs back on Friday or Saturday and I'd have to invoice after the weekend. Now, I am able to invoice day of delivery, which has shaved off a minimum of three days’ wait time. Being able to bill within hours of delivery shortens our time to receive payment. That’s critical for small fleets.
My favorite thing was clicking the Axele Pro and then actually seeing your weekly performances, your targets, your actual and your projected. Up front, your first thing you get to see is you're seeing your money. That's what you want to see. You want to see what you have brought in. So I just loved that.
There's no way I'd be able to add trucks if we didn't have Axele.
Axele gives me more time to focus on creating new clients and developing new relationships. Before Axele, I had to do a lot more deadheading to get good loads.
Axele is rock solid. It's very stable, and its colors are nice and reads really beautifully. The data goes in the right places. Doesn't screw things up. It doesn't mix with other trucks or drivers. The last program I had was a nightmare every day.
Axele is more than just perfect. It makes my job easier and tells me exactly what is going on in my business.
It's a great company and great software. It's really user-friendly.
Axele gives you the tools that a large company has, and in a small package. The information you're getting from Axele, you don't get anywhere else at this price.
It saved me so much time not having to go back into their ELDs and look at their Hours of Service and delivery time. I just look at Axele and it gives me that warning.
Throughout our trial, the Axele team took the time to really help us, walk us through the steps, answer our questions as we went… I think that spoke volumes for why we chose Axele.
Customer service is great. I can email and they reply in a very timely manner. If it's something urgent I can call and talk to somebody right away. They're very quick to respond.
Unusual to find this level of responsiveness.
The support Axele provides makes this TMS even better.
Working with Axele makes me feel like I actually have something to contribute. That’s really important and that’s what I get every single time I call in or email. I couldn’t ask for a better company to work with, honestly.
Publishing a mission statement is easy. Putting it into practice is something else. For Armor Freight, delivering top notch customer service and communication was a priority, but the inadequate and overpriced TMS solutions at the helm of Armor Freight’s operation were keeping that goal from becoming reality.
When Amanda Schuier joined Quality Transport, she set out to analyze the carrier’s technology use and improve efficiencies. Then, when the COVID-19 pandemic hit, the process improvements she was implementing were thrown a curve ball – now, they would need to accelerate the process, find new ways to stay competitive, and keep driver safe.
South Coast Carriers
Sami DesChamps was ready to roll up her sleeves to make the brand new hotshot trucking company, South Coast Carriers, a startup success – even if that meant engineering her own custom system to run it. Existing industry solutions seemed so complex and archaic, and to build a foundation for growth, DesChamps knew South Coast needed a progressive TMS.
Ridez by Journey
For Ginger Booker, understanding the world of trucking wasn’t the problem, as she’d been married to a driver for years. What kept Booker up at night was finding the right loads, managing the accounting, dispatching drivers, and keeping up with DOT regulations for her growing truckload fleet.
What’s in a name? Everything, at least to Marco Harris. After running Success Logistics for nearly four years, Marco found himself with a wide variety of clients and a strong operation, but with margins tight, he needed an edge to increase profit and solidify success.
Joined as One
For Carlos Waldo, the greatest obstacle standing in the way of Joined as One’s growth was time. Time to find the right loads. Time to reconcile driver payments. Time to navigate all the manual tasks required to run a busy truckload carrier operation.