Want a guide to becoming one of the “Best Fleets to Drive For”? A new report details the characteristics reviewed by Chris Henry, Vice President of Customer Experience and Recognition Programs with CarriersEdge, in a recent webinar sponsored by Axele. CarriersEdge, in partnership with the Truckload Carriers Association, founded the Best Fleets to Drive For program in 2009 and conducts it annually. Over 750 carriers have participated, involving 50,000 driver surveys.
A key feature of the program is that a carrier must be nominated by a driver. Henry says that CarriersEdge considers the program a “gentle nudge toward progressive HR practices” and an opportunity to “push you along the continuum of making your carrier a better workplace for the driver.”
Here is an excerpt from the report on key factors that are investigated when ranking these fleets, based on the webinar:
Best Fleets to Drive For Guide: Financial Compensation
Financial compensation is a sensitive topic that every carrier needs to consider; many have been doing so in light of the driver shortage. Compensation by mileage has been the standard in the business historically, but Henry points out that this results in a roller coaster for drivers.
“At the end of the day the compensation may be great, but that roller coaster from paycheck to paycheck or settlement to settlement is something that needs to be addressed.”
–Chris Henry, CarriersEdge
“And it looks like it is being addressed; we see a continuing trend of not only increasing numbers of carriers offering weekly guarantees, but also ratcheting up those guaranteed floors.”
Previously, Henry explains, if a driver was consistently hitting that floor, it was the sign of a driver who was on the way out. Now carriers are looking at productivity in a much different manner: it’s equal parts productivity, showing up for work, safe driving practices and good attitude. Those additional items are being valued equally, not just the productivity.
“So, more carriers compared to previous years have gotten rid of pay-per-mile altogether and have either implemented hourly or true salary-based pay,” Henry says, “We’ve had a number of companies report true salary-based pay with some extremely good responses. We think that is a result of having the proper data to budget that kind of compensation. The advent of ELDs has been a boon for this trend.”
Additional Factors to Consider
Additional factors that are discussed in the Best Fleets to Drive For guide include:
- Financial Compensation: One change you can make that will improve drivers’ lives immediately
- Maintenance and Downtime: How carriers are reducing their average downtime from 3-4 days to one day or less
- Shipper Relations: How you can get a real picture of what shippers your drivers love and which they hate
- Total Work Experience: What it is and how other carriers are improving it
- And more
Find out how your company can take steps toward being one of the Best Fleets to Drive For—get this free report today.